Section 23A(3)(b): When Insurance Doesn’t Pay… But Someone Must

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The other week, we explored section 23A(3)(a) of the Owners Corporations Act 2006 (Vic) (the Act), a mechanism for recouping insurance costs, like excess or premium increases, when a lot owner’s culpable or negligent conduct causes damage.

This week, we turn to a different (but equally important) tool: section 23A(3)(b).

When common property is damaged, the first question is often: “Is it covered by insurance?” But what if the answer is no?

Section 23A(3)(b) empowers an Owners Corporation (OC) to levy a lot owner for damage to common property caused by the lot owner or their tenant when:

  • the damage is not covered by insurance; or
  • the cost to repair is less than the insurance excess.

It’s a clause that reads simply but applying it is another matter entirely.

What does this mean in practice?

What does this mean in practice?

If a lot owner’s actions cause a pipe to burst, a door to shatter, or a balcony to leak, and the cost of fixing it is:

  • under the insurance excess, or
  • not covered at all (e.g. wear-and-tear exclusions, or scope gaps),

…the OC can levy that lot owner directly to recoup the repair costs.

Unlike section 23A(3)(a), no finding of fault or gross negligence is required under 23A(3)(b). The key is causation, not intention, fault, or foreseeability.

That makes it a powerful statutory tool for recovering low-value, high-frequency damage costs, especially those that fall into the growing “insurance gap.”

More Than Meets the Clause

More Than Meets the Clause

At face value, 23A(3)(b) looks like a pragmatic fix: “If someone causes minor damage, and insurance won’t cover it—just bill them.

But in practice, it opens a can of procedural and evidentiary worms:

  • what counts as “not covered”?
  • who determines fault or causation?
  • how should an OC proceed when the facts are contested?

Without clear answers or a documented process, even low-value disputes can escalate quickly.

Practical Considerations

Practical Considerations

To rely on section 23A(3)(b) effectively and fairly, OCs and managers should:

  • engage a loss adjuster or building expert to document the causal link between the conduct and the damage;
  • confirm the insurance position, including why it does not respond to the incident; and
  • where liability is unclear or contested, seek legal advice early to minimise risk and cost.

Final thoughts

Final thoughts

Section 23A(3)(b) is quietly becoming a key tool in OC governance and risk management. It fills a critical, and often overlooked, gap: dealing with damage that’s too minor to claim, but too costly to absorb.

When applied carefully and transparently, it strikes a fair balance between individual responsibility and collective financial stewardship.

Julia Moroz, Special Counsel VIC

© Bugden Allen Group Legal Pty Ltd. This is general information only and not legal advice. You should not rely on this information without seeking legal advice tailored to your specific circumstances.

Julia Moroz

Partner

Julia Moroz is a Partner at Bugden Allen who advises owners corporations, strata communities, insurers and property stakeholders on building defects, defect recovery and complex property disputes.

Julia has developed a particular focus on helping owners corporations navigate major building defect issues, from initial investigations and expert reports through to dispute resolution, litigation, and recovery of rectification costs. She is regularly engaged to advise on technically complex and high-value matters involving developers, builders, consultants, certifiers, engineers, and insurers.

Her practice combines deep expertise in property litigation, strata law and insurance-related disputes, enabling her to deliver practical, strategic, and commercially focused advice to clients facing significant building and infrastructure issues. She is particularly experienced in advising on waterproofing failures, façade and cladding issues, fire safety defects, structural defects, professional negligence claims, and multi-party recovery actions.

Julia understands the significant financial, operational and governance challenges that building defects can create for owners corporations and property stakeholders. She works closely with committees, strata managers, experts and insurers to develop effective recovery strategies, manage risk and achieve efficient resolution of disputes. Her focus is on delivering practical outcomes that protect her clients’ interests, whether through negotiation, alternative dispute resolution, or litigation.

Working across Australia, Julia is recognised for her ability to manage complex disputes involving multiple parties and competing interests while maintaining a clear focus on commercial outcomes and successful building rectification projects.

Julia’s experience includes advising on:

  • building defects affecting residential, mixed-use, and commercial developments
  • waterproofing, façade, structural and fire safety defects
  • recovery claims against builders, developers, certifiers, architects, and engineers
  • professional negligence claims involving construction professionals
  • insurance disputes arising from defective building work
  • owners corporation litigation and dispute resolution
  • recovery of rectification costs arising from defective design and construction
  • multi-party recovery and contribution proceedings
  • common property defect claims and building rectification projects
  • alternative dispute resolution, litigation and negotiated settlements of defect-related disputes
Julia Moroz

Julia Moroz

Partner

Julia Moroz is a Partner at Bugden Allen who advises owners corporations, strata communities, insurers and property stakeholders on building defects, defect recovery and complex property disputes.Julia has developed a particular focus on helping owners corporations navigate major building defect issues, from initial investigations and expert reports through to dispute...

View profile of Julia Moroz
Written by Julia Moroz
Partner

Julia Moroz is a Partner at Bugden Allen who advises owners corporations, strata communities, insurers and property stakeholders on building defects, defect recovery and complex property disputes.

Julia has developed a particular focus on helping owners corporations navigate major building defect issues, from initial investigations and expert reports through to dispute resolution, litigation, and recovery of rectification costs. She is regularly engaged to advise on technically complex and high-value matters involving developers, builders, consultants, certifiers, engineers, and insurers.

Her practice combines deep expertise in property litigation, strata law and insurance-related disputes, enabling her to deliver practical, strategic, and commercially focused advice to clients facing significant building and infrastructure issues. She is particularly experienced in advising on waterproofing failures, façade and cladding issues, fire safety defects, structural defects, professional negligence claims, and multi-party recovery actions.

Julia understands the significant financial, operational and governance challenges that building defects can create for owners corporations and property stakeholders. She works closely with committees, strata managers, experts and insurers to develop effective recovery strategies, manage risk and achieve efficient resolution of disputes. Her focus is on delivering practical outcomes that protect her clients’ interests, whether through negotiation, alternative dispute resolution, or litigation.

Working across Australia, Julia is recognised for her ability to manage complex disputes involving multiple parties and competing interests while maintaining a clear focus on commercial outcomes and successful building rectification projects.

Julia’s experience includes advising on:

  • building defects affecting residential, mixed-use, and commercial developments
  • waterproofing, façade, structural and fire safety defects
  • recovery claims against builders, developers, certifiers, architects, and engineers
  • professional negligence claims involving construction professionals
  • insurance disputes arising from defective building work
  • owners corporation litigation and dispute resolution
  • recovery of rectification costs arising from defective design and construction
  • multi-party recovery and contribution proceedings
  • common property defect claims and building rectification projects
  • alternative dispute resolution, litigation and negotiated settlements of defect-related disputes
Julia Moroz
Written by Julia Moroz Partner

Julia Moroz is a Partner at Bugden Allen who advises owners corporations, strata communities, insurers and property stakeholders on building defects, defect recovery and complex property...

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