Real-time visibility for your levy recovery matters.

LevyCollect is a division of leading national strata law firm, Bugden Allen. LevyCollect is the name of our specialist team that handles all levy recovery work for Owners Corporations around Australia. It is also the name of the portal our strata manager clients can access to see their matters in real-time.

We know how important it is to collect outstanding strata levies quickly, while keeping collection costs to a minimum.
Our team are highly efficient and supported by innovative technology.

Recover outstanding levies quicker with Urbanise Strata and LevyCollect

With Urbanise Strata and LevyCollect working together, managing the financial health of your Strata Communities just got easier.  

Urbanise Strata clients can seamlessly integrate their debt collection process with LevyCollect via a secure API. Once activated, the API automatically transfers all required data and documents to LevyCollect when a strata lot in your portfolio enters the debt collection phase, enabling quick and efficient recovery.

This integration allows strata managers to fully automate the levy management process—from budgeting and issuing levy notices to sending reminders and managing debt collection.

Once the API is turned on, the following data will be shared securely via an API:
· Strata Plan details
· Lot number
· Registered owner/s, including contact details
· Amount owing
· Supporting documents as PDF files, such as a Levy Statement

This automation saves time, enhances accuracy, and ensures prompt debt recovery. As LevyCollect manages the collection, real-time updates are sent back to Urbanise Strata, eliminating the need for manual follow-ups with lawyers or debt collectors. 

Benefits of LevyCollect

A dedicated levy recovery team with over 50 years’ experience in strata!
Efficient, modern processes
API integration to your Urbanise Strata system
We collect levies with kindness and compassion
Our goal is to collect debts quickly, thereby keeping costs to a minimum

View status updates and run reports

Real-time visibility over all your matters
Set-up automated reports that are sent directly to your Inbox

We act as an extension of your finance team

How does it work?

How do we get started?

Getting started is quick and easy.

You are welcome to trial LevyCollect for just one or two matters.

Just follow these steps:

1.     Contact the LevyCollect team – they will set you up with a free account and explain the process. They are also happy to give you a quick demo of the LevyCollect platform.

CONTACT US
P: 02 9199 1055
E: levycollect@bagl.com.au

2.    Review/set your company’s business rules around when lots are sent to debt collection in Urbanise Strata.  

3.   Generate and copy your LevyCollect API token into Urbanise Strata.

Sit back and enjoy full automation and transparency! 

Urbanise Strata clients can access the following help articles on how to set up your LevyCollect integration:

Urbanise Help Article – Setting up the LevyCollect integration

The LevyCollect Team

Members of our LevyCollect team have specialised in strata debt recovery matters for over 50 years. Their deep understanding of strata legislation in every state and territory of Australia coupled with our experience in running significant Court and Tribunal matters help to achieve the best outcomes for our clients.

Petra Lohmann leads the LevyCollect team nationally. She is supported by a team of 7 debt collection specialists.

Our Fees

There is no cost to access the LevyCollect portal.

Once we receive instructions to commence legal action, the initial cost will be $150 + GST to issue a letter of demand. Thereafter, if the arrears remain unpaid and further action is required, an accurate fee estimate will be provided.

You can view our fees in our LevyCollect capability statement.

Create matters yourself

Our clients can create new levy recovery matters themselves and upload all the important information and documents we need to start a matter. Our team gets automatically notified when new matters are created so they can action them immediately.

Real-time visibility.

LevyCollect gives our strata manager clients real-time visibility over the levy recovery matters we are managing on their behalf. At any time, they can check the status, view documents and even update us via the platform when levy payments are made.

Let’s get connected.

LevyCollect can be integrated via an API to 3rd party systems such as our client’s strata management software. This can help automate the creation of new matters and the delivery of important documents such as invoices and statements. It can also help to reduce costs, improve transparency and deliver efficiencies for our team and our clients. Our first integration with Urbanise Strata is now live.

More Information

If you have any questions about our service, portal, fees or the integration with Urbanise Strata, please reach out:

Contact us

P: 02 9199 1055
E: levycollect@bagl.com.au