Q&A: Strata manager will not disclose their insurance commission

Strata Advisory
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Question

Q:

We have repeatedly asked our strata manager to disclose the insurance premium and their commission. We’ve failed to receive satisfactory supporting documents. What is the best approach in regard to this matter?

Answer

A:

Obligations are limited to disclosure of the amount or value of the benefit (and do not arise if the amount is less than $100). A strata manager’s obligations in relation to disclosure of any remuneration or other benefits they receive are set out in section 147 of the Act and regulation 100 of the Regulations. Those obligations are limited to disclosure of the amount or value of the benefit (and do not arise if the amount is less than $100). Therefore, they do not necessarily have to disclose any further information. The contract you have with the strata manager might also contain terms that are relevant. Information about the insurance premiums that a strata company is paying (as opposed to any commission that the strata manager is receiving in relation to that insurance) is information that belongs to the strata company and should be provided if requested.

This article by Carolyn Meighan, our special counsel in Perth, June edition of the LookUpStrata Pty Ltd WA Strata Magazine.

David Bugden

Group CEO

David has over 20 years of experience in the Australian and international property and technology sectors.

David started his career in Sydney as a property lawyer, working for a firm that specialised in strata and community titles. He has also run large property services businesses, including a 25,000-lot strata management business in Sydney and Perth and a multi-disciplined real estate agency in Dubai, United Arab Emirates.

Most of David’s career has been running innovative cloud-based technology companies that provide solutions to the global strata and property industries.

Before joining Bugden Allen, David was Chief Commercial Officer for ASX-listed Urbanise.com, a leading cloud-based strata management and FM platform. David ran the largest division of the company and was responsible for the strategy, product, sales, marketing, and customer support for their global Strata platform. In June 2015, Urbanise acquired David’s technology business Mystrata, which was a global leader in cloud-based management and accounting solutions for strata properties which he successfully ran for 12 years.

David holds degrees in law and commerce from Bond University and was admitted as a solicitor to the Supreme Court of New South Wales.

As the Group CEO for Bugden Allen and their subsidiary technology company PropLaw Tech Solutions, David is responsible for the strategic leadership of the firm and running the services and technology businesses that support our innovative growth plans.

David Bugden

David Bugden

GROUP CEO

David has over 20 years of experience in the Australian and international property and technology sectors. David started his career in Sydney as a property lawyer, working for a firm that specialised in strata and community titles. He has also run large property services businesses, including a 25,000-lot strata management...

View profile of David Bugden
Written by David Bugden
Group CEO

David has over 20 years of experience in the Australian and international property and technology sectors.

David started his career in Sydney as a property lawyer, working for a firm that specialised in strata and community titles. He has also run large property services businesses, including a 25,000-lot strata management business in Sydney and Perth and a multi-disciplined real estate agency in Dubai, United Arab Emirates.

Most of David’s career has been running innovative cloud-based technology companies that provide solutions to the global strata and property industries.

Before joining Bugden Allen, David was Chief Commercial Officer for ASX-listed Urbanise.com, a leading cloud-based strata management and FM platform. David ran the largest division of the company and was responsible for the strategy, product, sales, marketing, and customer support for their global Strata platform. In June 2015, Urbanise acquired David’s technology business Mystrata, which was a global leader in cloud-based management and accounting solutions for strata properties which he successfully ran for 12 years.

David holds degrees in law and commerce from Bond University and was admitted as a solicitor to the Supreme Court of New South Wales.

As the Group CEO for Bugden Allen and their subsidiary technology company PropLaw Tech Solutions, David is responsible for the strategic leadership of the firm and running the services and technology businesses that support our innovative growth plans.

David Bugden
Written by David Bugden GROUP CEO

David has over 20 years of experience in the Australian and international property and technology sectors. David started his career in Sydney as a property lawyer,...

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